Privacy Policy
1. Introduction
Synergy Marketing Technology Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, app, or service (the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
Information You Provide Directly:
- Contact Information: Name, email address, phone number, postal address (if applicable) when you register, subscribe, or contact us.
- Account Information: Username, password, and other information you provide when creating an account.
- Payment Information: Credit card details or other payment information when you make a purchase.
- Communications: Information you provide in your communications with us, such as inquiries, feedback, or support requests.
- User-Generated Content: Content you post, upload, or share on the Service, such as comments, reviews, or images (if applicable).
Information We Collect Automatically:
- Log Data: IP address, browser type, operating system, referring website, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity, preferences, and device information. You can control cookies through your browser settings.
- Device Information: Device type, device ID, operating system, and mobile network information.
- Location Information: We may collect your location information (if you enable location services).
Information from Third-Party Sources:
- Social Media Platforms: If you connect to our Service through a social media platform, we may collect information from that platform, such as your name, email address, and profile picture.
- Business Partners: We may receive information from our business partners, such as marketing or advertising partners.
3. How We Use Your Information
We use your information for the following purposes:
- Provide and Maintain the Service: To operate, maintain, and improve the Service.
- Personalize Your Experience: To personalize your experience on the Service, such as providing customized content and recommendations.
- Communicate with You: To respond to your inquiries, provide customer support, and send you important notices and updates.
- Marketing and Advertising: To send you promotional emails and other marketing materials (if you have opted in to receive them).
- Analytics: To analyze how you use the Service and to improve our products and services.
- Legal Compliance: To comply with applicable laws and regulations.
- Protect Our Rights: To protect our rights and the rights of others.
4. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who help us operate the Service, such as hosting providers, payment processors, and analytics providers.
- Business Partners: We may share information with our business partners for marketing or advertising purposes (with your consent, where required).
- Affiliates: We may share information with our affiliates.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
- Other Users: If you post content publicly on the Service, other users may be able to see it.
- In Connection with a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You can access and update your personal information in your account settings.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the emails.
- Cookies: You can control cookies through your browser settings. You can set your browser to block all cookies or to alert you when a cookie is being set. However, if you disable cookies, some features of the Service may not function properly.
- Location Information: You can disable location services in your device settings.
- Account Deletion: You can delete your account by contacting us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your country. We will take steps to ensure that your information is protected in accordance with this Privacy Policy.
9. Links to Other Websites
Our Service may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Synergy Marketing Technology Limited
Unit 2101 Two Harbour Square
Kwun Tong Kowloon 000000 HK
Email: [email protected]
Key Considerations and Customizations
- Specificity: This privacy policy has been customized specifically for Synergy Marketing Technology Limited.
- Legal Review: This is not a substitute for legal advice. A lawyer specializing in privacy law must review and adapt this to your specific business, jurisdiction, and data processing activities.
- Jurisdictional Compliance: We comply with privacy laws in the following jurisdictions:
- GDPR (General Data Protection Regulation): For data collection from individuals in the European Economic Area (EEA).
- CCPA/CPRA (California Consumer Privacy Act/California Privacy Rights Act): For data collection from California residents.
- PIPEDA (Personal Information Protection and Electronic Documents Act): For operations in Canada.
- Hong Kong Personal Data (Privacy) Ordinance: As our primary jurisdiction of operation.
- Other State Laws: Various other state-specific privacy laws as applicable.
- Transparency: We strive to be as transparent as possible about our data practices. We use clear and plain language to explain our practices.
- Accuracy: All statements in this privacy policy are accurate and reflect our actual data practices. We do not make claims about practices we do not follow.
- Cookie Consent: We implement appropriate cookie consent mechanisms, especially for users from the EU and other jurisdictions requiring explicit consent.
- Third-Party Services: We carefully review and disclose our use of third-party services (such as Google Analytics, Facebook Pixel) in this privacy policy.
- Regular Updates: We review and update this privacy policy regularly, especially when we make changes to our data practices.
- Accessibility: This privacy policy is easily accessible on our website and within our app.